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Orders can only be canceled before they have been dispatched. In the event that you need to cancel your order, please reach out as soon as possible.If your order has already been packed and shipped, please refer to our return policy for further instructions.

Orders can only be canceled before they have been dispatched. In the event that you need to cancel your order, please reach out as soon as possible. If your order has already been packed and shipped, please refer to our return policy for further inst

How do I cancel my order?

How do I apply promo/discount codes?

Can I edit or add anything to my order?

What is your cancellation policy?

What do I do if my item(s) arrives damaged?

Do you ship to locations outside of the US?

Do you offer bulk sales or private label services?

How can I purchase Jade Leaf Matcha for resale?

How can I purchase wholesale matcha from your company?

Can I order samples of your matcha products?

How can I open a wholesale account with your company?

Do you offer expedited shipping options for wholesale orders?

When will I get my refund?

Restocking Items

How do I cancel my order?Updated 5 days ago